IMPORTANT FULL COLOR ROES PLUS UPDATE NOTICE

We have a new update to Full Color Roes Plus coming your way!

hhroes icon

On Monday, June 8, Full Color Roes Plus is getting a new update that will require you to download and install a new version called hhroes.  This new updated version is required as Full Color powered by H&H Color Lab, transitions to its new home in Missouri.

What’s New?
  • is an updated version of Full Color Roes Plus
  • no need to learn a new ordering system
  • most of the Full Color products are available
  • access to all expanded products and services from H&H Color Lab
  • orders produced and shipped from H&H Color Lab, in Kansas City, Missouri
  • shipping included in price for all orders 30×40 and under View shipping details →
  • Many prices have been reduced, some are the same, a few are slightly higher
How Do I Get This New Version?
  1. On June 8, when you log in to Full Color ROES Plus, you will see a download link for hhroes.
  2. Click the link and follow the steps to install hhroes.
What About My Current Orders?
  • Complete and submit any outstanding Full Color ROES Plus orders before midnight on June 7. Orders received by that deadline will be produced and shipped from Full Color in Dallas.
  • Starting June 8, Full Color ROES will no longer be available. All orders can then be submitted on hhroes and will be produced and shipped from Missouri.
Do I Need a New Account for HH ROES?

Because hhroes allows orders to be produced in our lab in Missouri, you do need an account and credit card on file with H&H Color Lab.

Here’s what applies to you:

Current Full Color customer who sells products to clients
We have already established your account at H&H. All you need to do is activate it and add your credit card on file. If you haven’t already done so, activate your H&H Color Lab account now.
How to Activate Your H&H Account
Activate your H&H Account
NEED LINK -------> Add Your Credit Card
Not a Full Color customer, but a professional photography business
Set up an H&H Color Lab account and download hhroes or hhstudio.
Become a Customer
Not a professional photography business that sells work to clients

fullcolor.com is a great resource for you.

 
Visit fullcolor.com
Software-Specific Information
Detailed transition information for each software platform is coming soon.
  • ROES Plus
  • ROES Events
  • FOS Sports
  • FOS Events
  • FOS School
  • FlowCaptura
  • GotPhoto
FLOW Customers
  1. Sending Orders to FC through FLOW system will be retired June 8, and you will need to use hhschools.
  2. If you are sending images to FC to for KO, then you will need to use the improved experience in hhschools.
  3. If you currently use graphics in FLOW, then you will need to use the graphics provided in the hhschools.
  4. Please contact Customer Service and get your workflow setup with H&H today (start onboarding).
FOS Customers
  1. Your current FOS school/FOS events/FOS sports system will be retired June 8, and you will need to use hhschools or hhsports.
  2. If you currently use graphics in FOS school/FOS events/FOS sports,  then you will need to use the graphics provided in the hhschools or hhsports ordering system.
  3. Please contact Customer Service and get your workflow setup with H&H today (start onboarding).
ROES Event Customers
  1. The current FC ROES Event ordering system will change June 8, and the graphics may not be available.
  2. You can use the HH ROES ordering system as of (date?).
  3. ? If you currently use graphics in ROES Events, then you will need to use the graphics provided in the hhschools or hhsports ordering system.?
  4. Please activate your H&H account today.
Captura Customers
  1. The FC Captura catalog will be retired June 8, and any orders that come in after that will not be processed.
  2. You can use the HH Catalog, which offers all the products your customers are ordering.
  3. We can help setup your price lists
  4. Any live projects will need the price lists switched before June 8
  5. Any projects created after June 8 will need to use the H&H price lists
  6. Please request access to the H&H catalog in Captura today
GotPhoto Customers
  1. The current FC GotPhoto catalog will be retired June 8, and any orders that come in after that will not be processed.
  2. You can use the HH Catalog, which offers all the products your customers are ordering.
  3. We can help setup your price lists
  4. Any live projects will need the price lists switched by June 8
  5. Any projects created after June 8 will need to use the H&H price lists
  6. Please request access to the H&H catalog in GotPhoto today